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Queue Log

Queues deliver data from the platform to other systems. When a system says it did not receive something, you need to see what was sent. The Queue Log lists the messages sent to the selected queue and answers questions like:

  • Did yesterday's TTF price go to the ETRM queue?
  • Which messages failed, and why?
  • What kind of content was sent, and how big was it?

At Northgate Energy, the ETRM team reads prices from the queue NGE_ETRM_PRICES. Priya Shah checks the last week after two prices were reported missing.

The Queue Log for the queue NGE_ETRM_PRICES over the last 7 days


Opening the report​

On the Queues screen, select a queue and open Queue Log from its insights. It is registered as #QUEUE_LOG in the category Queue Insights, and receives the selected queue's id (ID).

The Queue Log is a configured insight: it has no template of its own and uses the platform's standard single table layout, with the columns set in its registration.

The list loads as soon as the report opens, for Today.

ControlWhat it does
Date RangeToday, Yesterday, Last 7 days, Last 30 days, Last 60 days, This Month, Last Month or All. Choosing one fills in Start and End and reloads.
Start, EndChange either date and time to set your own range
Report nameClick the report name at the top to hide or show the header and the date range

The report​

One row per message sent to the queue in the range:

ColumnWhat it shows
TimestampWhen the message was sent
SubjectThe message subject, usually the item and date it carries
SizeThe size of the message
Content TypeWhat the message carries, such as data or curve
Content IDThe id of the item sent
StatusGreen for a message that was delivered, red for one whose status starts with fail
ReasonWhy the message failed

The table shows 100 rows a page, with the page controls at the bottom. Click a column header to sort on it, and use the filter icon in a header to filter the rows on screen.


Troubleshooting​

ProblemWhat to do
A message you expect is missingCheck the range, then check the automation or process that should send it: use the Tracer on the item or the process run.
Many messages show failedRead the Reason: it usually names the endpoint or the setting that stopped the delivery.

  • Insights: how insight reports work
  • Tracer: queue messages together with the automations and changes that caused them
  • Automations: the automations that send data to queues